Technical Account Manager

MongoDB is on a mission to unlock the inner genius of our customers by making data stunningly easy to work with.

Along the way, our customers encounter questions and issues about how our approach to databases works for their use case.

In Technical Services, it's our job to help our customers succeed with MongoDB.

You'll be an expert resource on the best way to run MongoDB at scale, whatever that scale may be.

We consider all candidates, with an eye for those who combine formal education with self-teaching, are insatiably curious, and are multi-faceted.

Foster open lines of communication amongst internal stakeholders; The TAM ensures all concerned parties, including in some cases the MongoDB executive team…

Great communication and account leadership skills of external stakeholders, with a good organizational understanding of customers and ability to calibrate communication style based on…

The TAM must quickly understand and communicate about customer workloads, use cases, and resiliency criteria, including performance, availability, and scalability.