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Technical Success Manager

Job Overview

We’re looking for a talented and experienced Technical Success Manager to enable outcome-focused engagements with JFrog customers, focusing on three aspects: We’re looking for a talented and experienced Technical Success Manager to enable outcome-focused engagements with JFrog customers, focusing on three aspects.

Key points

  1. Be the customer’s trusted advisor.

  2. Focus on the customer’s continuous interactions with JFrog, the customer’s lifetime value, and the associated NPS/CSAT scores.

  3. Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully embedding the JFrog Platform.

  4. Provide Service to the JFrog Sales team by focusing on customers’ strategy, and make sure the JFrog Platform helps customers achieve their goals…

  5. Bachelor’s/Master's Degree in Technology or business/management.

  6. Ability to effectively liaise with customers and regional teams/leadership.

  7. Ability to effectively present technical presentations.

  8. Flexibility in working hours to accommodate our global presence.

Languages

English required

Skills

Customer SuccessCommunication

Experience: Mid-level · 7+ years

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