Staff UX Researcher, Tx Workflow
Bangalore, IndiaIndia & South Asia
As a key member of the Marketing AI, Operations and Automation team, you will play a hands-on, critical role in governing and administering the marketing AI tool stack that teams across the organisation depend on.
Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack…
Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live when agents flag warnings.
Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.
Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers across the organisation.
Hands-on experience working with at least one enterprise AI or generative AI platform at an organisational level, such as Jasper, Writer, or Adobe Firefly.
Demonstrated understanding of system-level prompt architecture and how AI configuration affects output quality and consistency across teams.
Strong process orientation with the ability to build governance workflows and documentation standards from scratch.
Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.
Experience: 3+ years
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