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Client Experience Operations Manager

Job Overview

Zeta Global is looking for an experienced and proactive Client Experience Operations Manager to support the delivery of media dashboards and audience creation (1PD and pixel) across multiple client accounts.

Key points

  1. Support the Program Director on end-to-end project execution for media dashboard builds and enhancements across a portfolio of client accounts.

  2. Develop and maintain timelines, deliverables, and status documentation across multiple workstreams simultaneously.

  3. Serve as the primary point of contact between internal teams (media, analytics, ops and sales) and clients for tracking- and dashboard-related deliverables.

  4. Anticipate and manage resource constraints and shifting client priorities in a fast-paced setting.

  5. Bachelor’s degree in Marketing, Business, Communications, or Data/Analytics-related field; project management certification (e.g., PMP, Agile) is a plus.

  6. Understanding of digital media channels (SEM, display, social, programmatic, video) and attribution mechanics.

  7. Familiarity with tag/pixel management platforms and third-party tracking integrations (GTM, Adobe Launch, Campaign Manager, Meta, etc.).

  8. Strong organizational and communication skills, with an ability to manage timelines across multiple stakeholders and projects.

Skills

Data VisualizationCampaign ManagementProject ManagementCommunicationPaid MediaStakeholder ManagementTableauPower BI

Experience: Entry-level · 3–5 years

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