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Job Overview

In this role, you will learn to master more complex sales tactics, balance short term vs long term pipeline, and how to effectively source deals from a wide variety of channels.

Key points

  1. Prospecting into current customers and new logos to generate pipeline.

  2. Managing full cycle selling from discovery to close, selling both transactional and multi-year, 5-figure deals.

  3. Driving value to your prospects by identifying business needs and aligning Udemy’s offering through a strategic evaluation…

  4. Creating and delivering accurate sales forecasts through strong pipeline management and deal knowledge.

  5. You’re capable of independently managing a book of assigned accounts, taking ownership of customer relationships and satisfaction.

  6. You develop and implement account management plans, focusing on customer retention and revenue growth.

  7. You proactively identify customer needs and opportunities, and collaborate with internal teams to deliver solutions.

  8. You’re able to resolve complex customer issues and conflicts, demonstrating strong problem-solving skills.

Skills

RecruitingProspectingAccount ManagementSocial MediaCRMPipeline ManagementForecastingCommunication

Experience: Mid-level · 3–4 years

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