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Deal Desk Manager, AMER

Job Overview

This high-visibility position as a Deal Desk Manager will lead the strategy, execution, and continuous improvement of Cockroach Labs' deal desk function. Reporting to the Director, Commercial Operations, you'll serve as a trusted strategic advisor to sales leadership on our largest, most complex, and non-standard transactions — balancing deal velocity with sound commercial and financial judgment.

Key points

  1. Serve as the primary point of escalation and strategic advisor for complex, high-value, and non-standard deal structures…

  2. Own and continuously improve deal desk processes, pricing frameworks, approval matrices, and quote-to-cash workflows to increase deal velocity without sacrificing governance.

  3. Partner cross-functionally with Legal, Finance, Product, Marketing, and Professional Services to structure commercially sound, operationally executable agreements.

  4. Establish and enforce deal governance, pricing policy, and discounting guardrails, and advise leadership on exceptions and their downstream impact.

  5. Demonstrated ability to influence and build trust with senior sales and cross-functional leaders.

  6. Experience defining and scaling deal desk processes, policies, and governance in a high-growth environment.

  7. Strong customer-focused attitude with a proactive and energetic work ethic.

  8. Excellent communication and interpersonal skills, with the ability to distill complexity for executive audiences.

Skills

SalesforceREST APIsCRMCommunication

Experience: Senior-level · 8–12 years

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