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Remote · San FranciscoNorth America
Twilio is seeking an experienced Director, Supplier Relations to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC).
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations: Lead commercial negotiations with regional telecommunications carriers, messaging aggregators…
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Experience: Senior-level · 7+ years
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