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Job Overview

Harvey’s Legal Engineering - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilisation, and supporting… Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy.

Key points

  1. Build trusted relationships with law firms and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s…

  2. Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximise the value of Harvey’s platform.

  3. Develop, codify, and scale high-impact legal use cases across key practice areas, partnering with GTM and Product to operationalise them across the customer base.

  4. Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and…

  5. Based in Sydney and eligible to work in Australia.

  6. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

  7. Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

  8. Strong understanding of legal processes and challenges faced by legal professionals.

Skills

Customer SuccessRoadmapping

Experience: Mid-level · 3+ years · Job type: Full-time

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