As a Professional Services Consultant, you’ll be the expert in the room — helping customers navigate complex implementations, translate business goals into effective enablement solutions, and drive the adoption and change required to make technology stick.
Lead customer kick-offs, define implementation strategies, and manage end-to-end deployments across commercial and enterprise accounts.
Translate customer requirements and business objectives into scalable platform solutions and implementation plans.
Advise customers on platform configuration, including user administration, content organization, reporting, analytics, and other capabilities aligned to their business context.
Build and manage launch plans in line with purchased services, timelines, dependencies, and desired business outcomes.
Demonstrated experience driving technology adoption and organizational change across different customer segments, from SMB/commercial to enterprise — with ownership of outcomes…
Strong executive presence and stakeholder management skills, with the ability to influence senior leaders and build trusted relationships at the program level.
Strong ability to translate data, dashboards, and customer insights into strategic recommendations and actionable decisions.
Hands-on familiarity with AI tools and technologies for productivity and workflow optimization.
Experience: Mid-level · 5+ years · Job type: Full-time
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