Sr. CRM Account Executive - Business Services
New York, New York, United StatesNorth America
You will support multiple business units and processes across Salesforce capabilities—including Experience Cloud and CPQ—as well as connected marketing automation, automated testing, and enterprise data warehouse platforms. You will combine advanced Salesforce administration, delivery management, data quality, process standardization, stakeholder partnership, and team leadership.
The Salesforce CRM Team Lead will work within the Global CRM team to raise the operational maturity of our Salesforce platform and the team…
The successful candidate will work with business stakeholders, analysts, developers, and CRM colleagues to improve service consistency and deliver scalable, high-quality solutions.
Configure and maintain Salesforce using declarative tools, including custom objects, fields, page layouts, record types, validation rules, picklists, approval processes, and advanced Flow automation.
Lead root cause analysis and design scalable solutions for increasingly complex business requirements.
Salesforce Certified Platform Administrator.
Demonstrated experience with Salesforce Flow automation and process optimization.
Experience with Scrum or other Agile delivery methodologies, including backlog management and sprint planning.
Fluency in English and Spanish.
Experience: Senior-level · 5+ years · Job type: Full-time
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