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Job Overview

The Senior CRM Sales Specialist for CPQ leads the full sales cycle for our CPQ and CRM Sales products, partnering closely with Solution Consulting, Product, and GTM teams.

Key points

  1. The Senior CRM Sales Specialist, CPQ will drive market success of ServiceNow’s Configure Price Quote (CPQ) and CRM Sales solutions.

  2. These solutions sit alongside our market-leading Service Management platform and unify the selling motion by giving sellers a single source of truth for products…

  3. Responsibilities and activities may vary depending on territory, industry coverage, or account segmentation.

  4. Support territory strategy and planning by aligning CPQ/CRM capabilities to account priorities, whitespace, and revenue opportunities.

  5. Lead discovery with customers to understand quoting challenges, product complexity, approval workflows, and seller inefficiencies.

  6. Provide strategic input during account planning by identifying CPQ, quoting automation, or CRM workflow modernization use cases.

  7. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

  8. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…

Languages

English required

Skills

CRMNegotiationAccount ManagementCustomer SupportRoadmappingCommunicationProblem Solving

Experience: Senior-level · Job type: Full-time

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