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Job Overview

NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.

Key points

  1. This highly visible role will have primary responsibility for delivering strategic research and insights, managing senior client relationships…

  2. The ideal candidate brings a strong understanding of the automotive industry across both the U.S. and Canada, with Canadian automotive market expertise particularly valued.

  3. Lead the day-to-day senior relationship with your clients across the U.S. and Canadian markets, building trusted relationships with client stakeholders and serving as a…

  4. Own account deliverables and timelines across both markets, remaining hands-on throughout the reporting process, from storyline development and analysis through executive presentation of results.

  5. Automotive industry experience is strongly preferred, ideally supporting automotive manufacturers and/or agencies. Strong knowledge of the Canadian automotive market is a key priority…

  6. Demonstrated ability to synthesize complex research and data into compelling, strategic insights and recommendations.

  7. Exceptional presentation and communication skills, with demonstrated executive presence and experience presenting to senior client audiences.

  8. Proven ability to lead multiple concurrent projects and manage timelines, priorities, and stakeholders.

Skills

Stakeholder ManagementExcelCustomer SuccessStorytellingCommunication

Experience: Senior-level · 7+ years · Job type: Full-time

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